Marg Career Library - Patient Representatives

Overview:

Assist patients in receiving services, comprehending policies, and making health-care choices.

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To convey information to patients or medical personnel, create and distribute newsletters, pamphlets, or other printed materials.
To stay current in the field, read current literature, communicate with peers, continue your education, or join professional groups or conferences.
Patients should be referred to relevant healthcare services or resources.
Investigate and refer patient concerns or inquiries to the relevant members of the medical team, then follow up to ensure a successful settlement.
Using medical or administrative knowledge, explain policies, processes, or services to patients.
To detect difficulties pertaining to care, interview patients or their representatives.